Alerts

🎯 Overview

• Each generated KPI in kapptivate can be used to trigger alerts and send notifications to specific users through various channels.

🔎 Open the “Alerts setup” page

• In the kapptivate interface, click Alerts setup (under the Incidents section).

  The page displays all currently configured alerts.

  

➕ Create a new alert

• From the Alerts setup page, click create alert in the top right corner.

  You can then select the alert type and complete the related settings.

📈 Threshold alerts

• This alert type triggers a notification when defined thresholds are reached or exceeded.

  • Give your alert a name.
  • Define the alert source (query / KPI). For query examples, see the custom dashboards page.
  • Set the warning and critical thresholds.
  • (Optional) Narrow the alert to specific products, platforms, or tests, and set up a recurring notification.

  Available notification channels:

  • Email
  • Slack
  • SMS
  • Microsoft Teams
  • Webhook

📊 Success rate alerts over the last runs

• This alert type is based on the success rate computed over the latest runs.

  • Give your alert a name.
  • Specify how many latest points (runs) should be checked.
  • Set the warning and critical thresholds.
  • (Optional) Narrow the alert to specific products, platforms, or tests, and set up a recurring notification.

  Available notification channels:

  • Email
  • Slack
  • SMS
  • Microsoft Teams
  • Webhook

🆘 If none of the available alert types fits your needs

• If what you need can’t be covered by the available alert types, please reach out to kapptivate support and share:
  • the KPI / metric involved,
  • the expected triggering logic (conditions, thresholds, time window, etc.),
  • the desired notification channel and recipients.